Data & privacy
A plain-English summary of how IntentNexa handles website data. It is not a legal privacy policy — if you need contractual detail for your own compliance review, contact us through your workspace.
What IntentNexa does
IntentNexa analyses traffic on websites you own and have added to your workspace. It records page visits, referrers, campaign parameters and basic device information so it can describe how a company behaved on your site.
What the tracking technology can collect
Page and navigation activity on the website where it is installed; the page address, title and referrer; campaign parameters in the link; basic browser and device information needed to render and describe the visit; a random visitor identifier and a random session identifier; and, on the server, network information derived from the network address the website already receives with every request.
How company identification works
Visits are matched to companies using available network and company intelligence, plus patterns IntentNexa has already observed on your own website. Matching happens on the server, and the result is stored with the method that produced it.
Identification is probabilistic
Company identification is an estimate based on the evidence available at the time. It is frequently unavailable, and it can be wrong. IntentNexa does not guarantee that a visitor's organisation will be identified, and cookies do not identify a company.
Confidence levels
Every identification is labelled high, medium or low confidence. Where the evidence is not strong enough, the visit stays unidentified. IntentNexa does not fill gaps with guesses, and it never claims certainty it cannot support.
Network addresses
A network address is used only to perform a lookup. It is held in a short-lived server-side step, is consumed by that lookup, and is never exposed in the product interface or in any export.
Personal information
The tracking script is designed for company-level intelligence, not individual profiling. It does not ask for names, emails or form contents, and you should not pass personal information into it.
Who is responsible for what
IntentNexa is the software provider. The customer who installs IntentNexa on their website controls that website, decides what is collected, decides their own lawful basis, and is responsible for their own privacy and cookie policies and for answering visitor requests. IntentNexa does not make those decisions or give legal advice.
Visitor preferences
Where a website owner has enabled the IntentNexa consent banner, visitors can allow or refuse optional analytics and can change that choice later through the 'Privacy preferences' control on that website. Refusing means no optional visitor identifier is created and no optional activity is sent.
Your data stays yours
Website data, identified companies, notes and insights are scoped to your workspace. Members of other workspaces cannot see them, and access is enforced in the database rather than only in the interface.
AI insights
Insights are generated from a summary of behaviour on your own website — pages, timing and intent factors. They are written as recommendations for your sales team, and they are always accompanied by the evidence they were based on.
Contacting the website operator
If you visited a website that uses IntentNexa and have a question about that website's data, contact that website's operator — their own privacy policy will name the right contact. For questions about IntentNexa as a product, use the contact details on this page.